Products

About Shipping

After we receive your payment, we will ship your order within 2 business days (excluding Saturdays, Sundays, and holidays).

However, for customers who have specified a date and time,
Please note that some orders may take longer than 2 business days to be shipped. Thank you for your understanding.

About same-day shipping

Orders for which payment is confirmed by 2pm on weekdays (Monday to Friday, excluding public holidays) will generally be shipped on the same day.

However, some products cannot be delivered on the same day.

If you are in a hurry, please contact us via the chat icon at the bottom right of the screen or by phone.

About Shipping

Shipping Fee

Free shipping is available on orders of ¥7,800 or more for delivery within Japan. For Hokkaido, Okinawa, and remote islands, discounted shipping rates apply instead of free shipping.

International shipping costs are shown at checkout.

For more details, please see “Shipping Information” at the link below.

Details: About delivery

International Shipping

We ship internationally from Japan via EMS. Orders to the United States are shipped via Sagawa Express’s international delivery service.

To check shipping costs, enter your shipping address at checkout.

Free shipping and shipping discounts apply only to deliveries within Japan. International orders are not eligible.

If you cannot select your destination country or region, or have questions about using reward points, please contact us by email or chat.

Email: yukiwa.kimonoshop@gmail.com

Cancellation Policy

We accept cancellations of orders before shipping. In principle, we do not accept returns due to customer convenience. If you have any concerns about the color, size, or other aspects before purchasing, please contact us via chat, phone, or email.

Cancellation Policy

Payment Method

The following payment methods are available:

• Credit card
• Apple Pay
• Google Pay
• Shop Pay
• PayPay
• Rakuten Pay
• Merpay
• auPAY
• Paidy (Postpaid)
• Payeasy
• Convenience store (prepaid)
• Cash on delivery

Please contact us

We accept inquiries regarding recycled kimonos, obi, and other accessories. Our expert advisors will answer your questions about size, color, tailoring, and coordination. Please feel free to contact us via chat, phone, or email.