Description based on the Specified Commercial Transactions Act

Distributor	Keimei Shoji Co., Ltd.
Shop name	Yukiwa ~Yukiwa~
Sales Manager	Morihiro Nose
location	〒600-8423 249 Kugikakucho, Shimogyo Ward, Kyoto City, Kyoto Prefecture
telephone number	075-341-0626
Inquiry email to the shop	yukiwa.kimonoshop@gmail.com
Antique dealer license number	No. 61126030034

Product delivery time

After payment is confirmed, we will ship within 2 business days ( excluding Saturdays, Sundays, and holidays). For details, please see Shipping .

Returns, defective products, and cancellations

Please note that we cannot accept returns or cancellations due to customer reasons (such as differences in color or size).

Returns and cancellations due to defects on our part will only be accepted if you contact us within 5 days of receiving the product. For details, please see our cancellation policy .

Payment method and timing

Accepted payment methods:

• Various credit cards
• Apple Pay / au Pay / PayPay / Rakuten Pay
• Shop Pay / PayDeferred
• Pay-easy/convenience store payment (prepayment)
• Bank transfer / Cash on delivery

Required fees other than the product price

• Shipping costs (varies by region. Please refer to Shipping Information )
• Cash on delivery fee
• Bank transfer fees (to be paid by the customer)
• Convenience store payment fee
• Consumption tax (included in the product price)

About cash on delivery

If you choose cash on delivery, the following fees will be charged in addition to the product price:

Cash on delivery amount	Cash on delivery fee
Under 10,000 yen	330 yen (tax included)
Under 30,000 yen	440 yen (tax included)
Under 100,000 yen	660 yen (tax included)
Under 300,000 yen	1,100 yen (tax included)
Under 500,000 yen	2,200 yen (tax included)
Under 600,000 yen	6,600 yen (tax included)
For every 100,000 yen increase over 600,000 yen	Add 1,100 yen (tax included)

*Cash on delivery fees will not be displayed in the "Order Completion Email" or "Statement."

Payment methods available for cash on delivery:

• Credit cards (major companies)
• Debit card (J-Debit)

Payment deadline

• Credit card/Payment system: At the time of payment
• Convenience store payment: within 3 days of ordering
• Pay later (Payday): Within 5 days of order

About Shipping

We generally deliver using Sagawa Express. For details, please see our Shipping Policy .

Return period

Please contact us by email or phone within 5 days of receiving the product. For details, please see our cancellation policy .

Application expiration date

If payment is not confirmed within 5 business days from the date of order, the order will be automatically cancelled.

Delivery deadline

We will ship within 2 business days after payment is confirmed.

*The delivery company used will be Sagawa Express.