For customers using carrier email

If you are using a carrier email address, please set it up so that you can receive emails from the following email addresses.

yukiwa.kimonoshop@gmail.com

Click here for instructions on how to set up each carrier

Regarding date and time designation

We may not be able to accept requests for the earliest possible delivery date and time depending on the number of deliveries and the situation of the delivery company.

If you are in a hurry, please contact us by phone or chat.

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SHOP INFORMATION

Announcement of Yukiwa

New member registration is here

We will tailor your obi for you.

We can engrave various crests.

Various payment methods available

Please let us know your opinions and requests.

SHOPPING GUIDE

Shopping Guide

Please contact us

We accept inquiries regarding recycled kimonos, obi, and other accessories. Our expert advisors will answer your questions about size, color, tailoring, and coordination. Please feel free to contact us via chat, phone, or email.

About Shipping

After we receive your payment, we will ship your order within 2 business days (excluding Saturdays, Sundays, and holidays).

However, for customers who have specified a date and time,
Please note that some orders may take longer than 2 business days to be shipped. Thank you for your understanding.

About same-day shipping

Orders for which payment is confirmed by 2pm on weekdays (Monday to Friday, excluding public holidays) will generally be shipped on the same day.

However, some products cannot be delivered on the same day.

If you are in a hurry, please contact us via the chat icon at the bottom right of the screen or by phone.

About Shipping

Shipping Fee

Shipping costs nationwide (excluding Hokkaido, Okinawa, and remote islands) are 750 yen, and free for orders over 7,800 yen.
For details, please check the "Shipping" section at the following URL.

Details: About delivery

Cancellation Policy

We accept cancellations of orders before shipping. In principle, we do not accept returns due to customer convenience. If you have any concerns about the color, size, or other aspects before purchasing, please contact us via chat, phone, or email.

Cancellation Policy

About ordering

Most of our recycled kimono and obi items are one-of-a-kind. Thank you for your understanding.

Payment Method

The following payment methods are available:

Credit card
Apple Pay
Google Pay
Shop Pay
PayPay
Rakuten Pay
Merpay
auPAY
Paidy (Postpaid)
Payeasy
Convenience store (prepaid)
Cash on delivery