For customers using carrier email
If you are using a carrier email address, please configure your settings to allow emails from the following address:
yukiwa.kimonoshop@gmail.com
Click here for instructions on how to configure your carrier email settings
Regarding date and time designation
We may not be able to accept requests for the earliest possible delivery date and time depending on the number of deliveries and the situation of the delivery company.
If you are in a hurry, please contact us by phone or chat.
About Shipping Address
There have been frequent cases of missing address details, such as the street number or apartment name.
Please be careful when entering your shipping address.






